We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. A family owned and operated business focusing on comfort, style and quality. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. Producing Quality Furniture in the USA - Since 1903. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: If you’ve done all of this and you still have not received your refund yet, please contact us at Shipping There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Telescope’s skilled teams strive to provide the best customer service, the fastest delivery, and the best quality products. Featuring poly, cast aluminum, sling offerings of tables, chairs, dining sets, loungers and more in many styles and colors. Though the company is best known for its sling furniture, it also manufactures wicker, aluminum, cast aluminum, and resin patio furniture. We will also notify you of the approval or rejection of your refund. Telescope Casual has produced quality outdoor furniture since its founding in 1903. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Headphones can only be exchanged for the same product if defective and can not be returned for refund once original packaging is opened. Several types of goods are exempt from being returned. Merchandise not readily serviceable will be replaced during its warranty period.Additional charges will apply to returns of merchandise requiring second delivery and/or installation.Restocking charges will apply on returns of "incomplete products". Open merchandise may be returned for full refund within 7 days of purchase in original carton/box complete with manual(s) and accessories. Full refund if returned within 30 days of purchase in original factory-sealed carton/box. The Telescope Casual Lake Shore furniture is available with a beautiful Java or Driftwood resin wicker color.
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